Refund policy

Certainly! Here’s a sample refund policy tailored for your website that sells downloadable Anki decks:

Refund Policy for Ankipedia

Last Updated: 19 Januari 2024

Thank you for shopping at Ankipedia. We appreciate the fact that you like to buy the Anki decks we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Ankipedia. The main thing to remember is that by placing an order or making a purchase at Ankipedia, you agree to the terms set forth below along with Ankipedia’s Privacy Policy and Terms of Service.

Digital Products:

We issue refunds for digital products within 2 days of the original purchase of the product. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Refund Requirements:

  • Item not delivered: If you do not receive the delivery email from us (to the email address you provided at the time of purchase) within 2 days, you can contact us within 2 days of the original purchase date for a full refund.
  • Major defects: Although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for our team’s review. If we cannot fix the issue, you are entitled to a refund.
  • Product not as described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent abuse of this policy, we reserve the right to refuse refunds to anyone who repeatedly requests refunds or who, in our judgment, requests refunds in bad faith.

Additional Information:

  • To initiate a refund, please contact us at
  • Refunds will be processed within 2 days of receiving your refund request and will be returned via the original method of payment.
  • By purchasing a product from Ankipedia, you acknowledge that you have read, understood, and agree to these terms and conditions.

Contact Us:

If you have any questions about our Refunds Policy, please contact us:

  • By email:
  • By visiting this page on our website:

Please adjust the policy according to your specific needs and the legal requirements of